After more than 50 years of building homes, our customers have made Lombardo Homes synonymous with dependability, high quality, unparalleled customer service and value. By adhering to a philosophy of personalized attention and across-the-board customer care, we have become the leading home builder in Southeast Michigan. Your new home will be protected by our comprehensive, transferable structural warranty coverage, giving you the comfort of knowing that one of Southeast Michigan’s largest and most dependable home builder stands behind you.
A home warranty agreement is designed to protect homeowners against the cost of unexpected repairs or any major failure in the mechanical system that may occur in their home. To protect our homeowners, Anywhere Lombardo includes a 1-year Builders Limited Warranty, as well as a 10-year structural warranty and a 10-year basement waterproofing warranty. These warranties will provide you with peace of mind for years to come.
Please contact BBSG (Builder/Buyer Services Group) at (816) 741-4782 ext. 13 to discuss any service issues that you might have. Builder/Buyer Services Group is the provider of Warranty Expert Care (WE-CARE) for quality developers, builders and buyers nationwide. Our systems and relationships with expert partners empower us to respond consistently and appropriately to builder and buyer customer service expectations. We have provided value-added services to builders and buyers since 1998a.
WE-CARE begins with our comprehensive Warranty Walkthough (WOW) which includes: a pre-closing walk through of the new home, a discussion of our process, conveying of reasonable expectation, and outlining maintenance repsonsibilitis of new home ownership. Warranty criteria adhere to National Association of Home Builders (NAHB) standards, local codes, and builder specific services.
We serve as the buyer point of contact during the builder warranty period. BBSG systems and methods are unique and effective. Our online reporting system and Voice of the Warranty (VOW) philosophy orchestrate customer service from request to resolution. Field proven, our processes are efficient, logical, and functional.
Quality builders, subcontractors, and homebuyers benefit from the value of BBSG WE-CARE. You can visit us online at www.BBSGUSA.com.